S A W I C
Decorative Hands Limited
TERMS AND CONDITIONS
To ensure that all clients are provided with top quality service, total satisfaction and also for the safety of this company, we will be guided by these policies. Please read carefully.
1
SECURITY DEPOSIT
Security deposit are determined depending on the size of the rental. Customer agrees to use all SAWIC Decorative Hands Limited's rental property in a careful and proper manner, and return in the same condition as when received.
2
DOWNPAYMENT DEPOSIT
A 50% deposit confirms agreed services and must be paid to SAWIC Decorative Hands Limited at least 30 days prior to the event date. All final payments must be received on or before pick up/delivery. Deposits are non-refundable if cancellations are made 14 days or less prior to the event date.
3
CUSTOM ORDER
Custom orders made by SAWIC Decorative Hands Limited are non-cancelable at any time.
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4
DAMAGE AND LOST
Items belonging to SAWIC Decorative Hands Limited or external stakeholders will be checked and counted by our staff on return. If there are any exceptions, you will be advised. Items returned excessively dirty, stained or with wax will be assessed and charged a cleaning fee. You will not be charged for stains that occur under normal usage. All damaged or lost fabric and/or glass items and/or other non-disposable items belonging to SAWIC Decorative Hands are subjected to replacement within five (5) working days.
5
MOBILITY
Please inform SAWIC Decorative Hands Limited if the delivery area involves stairs, elevators, hills or are not wheel accessible so we can determine the appropriate labour and delivery charges. Additional fees will be assessed on site for hills, stairs, long distances and multiple elevator trips not previously known by SAWIC Decorative Hands Limited.